Saturday, 21 May 2022

Chromebook Can't Go Online

This is my first time using a Chromebook. Straight out of the box, I plugged in the charger, and the device powered on automatically—no need to press any button. Since it requires an internet connection to work, I tried connecting it to my phone’s hotspot. The connection was established without any issue. However, when I opened the Chrome browser, it showed that I wasn’t connected to the internet. I clicked the Diagnose button, which confirmed that the device was connected to the hotspot, but it still indicated that it wasn’t connected to the internet.

 

 

A window popped up offering me the option to use the Chromebook as a guest. I clicked it, and the Chrome browser successfully connected to the internet. The issue with the guest account, however, is that it doesn't allow me to download or save anything. I then realized that I hadn't set up a proper account yet, so I restarted the device. When it powered back on, it prompted me to log in to my Google account. I assume this is part of the process for setting up an administrator account. After entering my Gmail and password, the device was ready to use and could access the internet. What confuses me is how I was able to log in when the device wasn’t connected to the internet at that time. Or maybe I just forgot that I did it earlier? Can anyone help clarify this for me?


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